At Northcamp Supply Store, we understand that when you’re planning your next outdoor adventure, you need your gear to arrive promptly and in perfect condition. That’s why we’ve designed a delivery system that’s as reliable as our camping equipment.
Our Promise: Whether you’re preparing for a last-minute weekend getaway or planning next month’s family camping trip, our streamlined delivery process ensures your Northcamp gear arrives when you need it.
Shipping Options Tailored for Campers
Standard Shipping (Recommended for Urgent Needs)
Delivery Time: 10-15 days after dispatch
Carrier: DHL or FedEx
Cost: $12.95 USD
Ideal for campers who need their gear quickly. Our premium carriers provide tracking and reliable service to most locations worldwide (excluding some remote areas in Asia).
Free Shipping (For Budget-Conscious Campers)
Delivery Time: 15-25 days after dispatch
Carrier: EMS
Cost: FREE on orders over $50
Perfect for planned adventures where you can wait a little longer. We’re happy to absorb the shipping costs on qualifying orders because we believe in making quality gear accessible.
From Our Warehouse to Your Campsite
Here’s what you can expect from our delivery process:
- Order Processing (1-2 business days): Our team in San Jose carefully prepares your order, ensuring every item meets our quality standards before packing.
- Dispatch Notification: You’ll receive tracking information the moment your gear leaves our facility.
- In Transit: Our carriers handle your outdoor equipment with the care it deserves.
- Delivery: Your adventure-ready gear arrives at your doorstep, ready for its first outing.
Global Reach for Global Adventurers
We ship to most countries worldwide (excluding some remote areas in Asia), bringing Northcamp quality to campers across continents. Our San Jose location serves as the hub for our global operations, allowing us to maintain strict quality control while efficiently serving our international community of outdoor enthusiasts.
Pro Tip: Order at least 3 weeks before your trip if choosing free shipping, or 2 weeks for standard shipping to ensure your gear arrives with time to spare.
Satisfaction Guaranteed
We stand behind every product we ship. If for any reason you’re not completely satisfied with your purchase, you can return it within 15 days of receipt. Our customer service team at [email protected] is always ready to help with any delivery questions or concerns.
At Northcamp, we believe great adventures begin with great gear — delivered right to your door. Let us equip your next journey into the wild.
