Welcome to Northcamp Supply Store (“we”, “us”, or “our”) at www.campingwellgear.com. We are committed to protecting your privacy while providing quality outdoor gear for campers, backpackers, and outdoor enthusiasts worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, payment details (processed securely through our payment gateways), and phone number.
  • Transaction Data: Details about payments to and from you, including credit card type (Visa, MasterCard, JCB), PayPal information, and other details of products you’ve purchased.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services, including the pages you visit and products you view.
  • Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for tents, camping gear, and accessories
  • To provide customer support and respond to your inquiries
  • To improve our website, products, and services based on your preferences
  • To send you important account/order/service information
  • To process payments and prevent fraudulent transactions
  • To comply with legal obligations and protect against legal claims
  • To provide you with relevant product recommendations and marketing communications (where you have consented)
  • To administer our website and for internal operations including troubleshooting, data analysis, testing, and research

3. Data Sharing and Disclosure

We may share your personal information in the following situations:

  • Service Providers: With third parties who provide services on our behalf, such as payment processing (Visa, MasterCard, JCB, PayPal), shipping carriers, IT services, and marketing platforms.
  • Legal Requirements: When required by law or to respond to legal process, to protect our customers, to protect lives, to maintain the security of our services, and to protect our rights or property.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (excluding some remote Asian regions), your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By providing your information, you consent to this transfer.

All transactions are processed through our secure payment gateways in San Jose, US, and are protected as described in this policy regardless of where the data is processed.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL encryption on all transactions
  • PCI-DSS compliance for credit card processing
  • No payment data stored on our servers (processed through secure gateways)
  • Regular security assessments of our systems
  • Limited access to personal data to employees who need it to perform their job functions

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain circumstances.
  • Objection: Object to processing of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw consent where we rely on consent to process your data.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents
  • Understand how you use our website to improve user experience
  • Deliver targeted advertisements about our outdoor products
  • Analyze website traffic and trends

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: